What media (or sites) are best suited to my goal?
Once you have determined what your goals are, it is time to determine which social networking sites will best help you meet those goals. There are literally hundreds of social networking sites available to you. Outside of three or four though, they all are designed to serve specific niches. The major sites that are available are:
Facebook: Until recently we recommended Facebook primarily as a Business to Consumer web site for Social Media Marketing purposes. No longer. You can create your own “Page” for your business and invite your connections to become “Fans”. When they become a fan, it appears on their profile which can get others to join and so on. Once established, you have the ability to interact with your fans, through posts to the page, events, importing your blog feed, and starting discussions.
Facebook can also be very good if your business targets consumers. One colleague who runs a travel company simply posted on his account about an upcoming overseas trip and got several new customers. The power of searching and matching makes Facebook powerful indeed. The matching comes in when Facebook suggests people you might know or other things you might like. As a business, you can target that matching by the kinds of content you write about. You can also try the Facebook Ads to target consumers.
LinkedIn: This site is definitely a business to business web site. If your goal is hiring people, LinkedIn could be a very good resource. It can also be a great way to connect with people in your industry or market so if your goal is to stay abreast of trends and innovations in your market, LinkedIn could be a good fit. We have found LinkedIn to be a very good way to stay on top of trends but also to connect with potential clients and with power partners. If extending your network beyond your physical reach is a goal, then this would be a good way to attack it. Basically, LinkedIn is an ideal social media site if your target is other businesses. It might also be within your goal if you need ot interact with others in your market segment.
Twitter: Twitter is still just a baby but is growing quickly. As such it is difficult to have long term goals for what you want to accomplish via this site. Having said that, we recommend it for both B2B and B2C purposes. If your goal is to get more exposure and learn of the latest trends it can be very helpful. If even 1/10 of the folks who claim they’re making millions on Twitter are close to the truth, it can fit into a goal of increasing sales to consumers as well as reaching out to businesses and consultants that need your goods or services.
What other sites should you consider? Do a search for social networking websites and you’ll find plenty of places to start but some other large ones include Plaxo, MySpace, Meetup and Ning. Another class of social media is social bookmarking. Sites to consider for bookmarking are StumbleUpon, Digg, Reddit, Delicious and Technorati.
You can just jump in to Social Media Marketing but if you first determine your goals and then determine which sites will help you reach those goals, you will be more successful.